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I can't find performance statistics since i changed the phone

Former Member over 5 years ago

Since i changed my phone (Samsung Galaxy S9+) i cant find : performances statistics on Garmin Connect app.

Top Replies

andorsn over 5 years ago +1 suggested

I was able to get the menu item back by removing the device from the Garmin Connect app and then pairing it again.

All Replies

0 pshare over 5 years ago

You must have inadvertently created a new Connect account when you installed the app. This seems to happen very often when adding a device into GCM. Just make sure you're logged into the right account.

0 andorsn over 5 years ago

Same here, performance stats are missing in my account. I also recently reinstalled my phone, but I don't see how that would be related.

They also seem to have disappeared in the web version, I can only find my VO2max in "reports", and I can see the full history there.

0 andorsn over 5 years ago in reply to pshare

At least in my case, it's not the data that is missing, but the entire menu item.

0 andorsn over 5 years ago

I was able to get the menu item back by removing the device from the Garmin Connect app and then pairing it again.

0 HUMODDA over 5 years ago

There seems to be an issue with the current app version.

The workaround for me is to add Performance Stats as a bottom tab (go to the menu and select "Edit tabs", then add or replace it there). It is clearly a bug somewhere in the Connect infrastructue as the web app is also affected. Nasty...

0 Former Member over 5 years ago in reply to andorsn

Hi Andorsn, i tried what you suggested and it worked! Thanks a lot!

0 2376354 over 5 years ago in reply to andorsn

Worked perfectly. Had this issue after upgrading my phone.