This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

History not reflecting on new phone!

Former Member over 6 years ago

I recently got a new phone and have installed the Garmin Connect App during the data transfer. I have paired my Forerunner 235 but absolutely no history is showing on the app or web, however it is all still on the watch. I have unpaired and then paired the watch again twice with no success. Phone is a Huawei P30 Lite.

0 tmk2 over 6 years ago

Did you use the same user account on your new phone?

0 Former Member over 6 years ago in reply to tmk2

Yes I did. Stats like height, weight etc were not asked for as these were already there undermy profile, but I had to go through the 'Let's get started' setup.

0 pshare over 6 years ago in reply to Former Member

Those stats may have been sitting in cache. 99% of the time what tmk2 is suggesting is the answer. I suggest you log out and log back in. If, in fact, that's not the answer it can take a bt if time for the data to download to the new phone.