This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Live track tracking stops after 15 minutes

Former Member over 6 years ago

Hello,
Edge 820 Version: 4.20
Android Live Track Mobile Version: 11.20
Since the last update, the live track track starts correctly, but after about 15 minutes, the message "No signal, attempt to reconnect" appears on the monitoring screen.
No messages on the GPS or on the phone.
On the GPS the phone indicates "connected" and on the phone "live track in progress".
How to solve this problem?

0 Former Member over 6 years ago

The problem has been solved by enabling ALL "Mobile data roaming" settings on the phone. Indeed, following an update of the Android system, some parameters were in "disabled" mode.