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Can't sync with Garmin Mobile.

Former Member over 6 years ago

Does any one having issues with sync with your Garmin 245M?
Suposedly it's paired but not connected?

Tried everyrhing:

1.turn off and on the device (Garmin and phone)

2.Reinstall APP

3.remove and add Garmin to the App

4.reset the device

Top Replies

0 Former Member over 6 years ago

Same issue with VA3

0 EnormoDerClown over 6 years ago

Which device are you using? Garmin Connect needs to be active in the background, a lot smartphone manufacturer limit background activities.

0 Former Member over 6 years ago in reply to EnormoDerClown

I have had this with my VA3 since midday on 1st June. It is connected and shows live data and all the data from 'My Day'.

If I look at the 'Device Sync Audit' (under settings) it shows an error,

Upload status=FAILED (unable to download directory from the remote device: Data Transfer Timed Out)

Download Status=NOT_STARTED

Overall Sync Status=FAILED

From looking at the above, I wonder if it is a problem with Garmin's servers

0 Former Member over 6 years ago in reply to Former Member

Just read that this appears to be an issue with the version 4.19.1 that was released on 31 May. Guess w need to wait for an update

0 Former Member over 6 years ago in reply to Former Member

I found the solution for my problem: