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A Problem occurred while attempting to sign in

Former Member over 6 years ago

After upgrading to a Galaxy S10 a few weeks ago, I still have yet to be able to sign in. I can sign in fine online and on my iPad.

I've tried reinstalling, clearing data/cache, force stop, checking my time zone, checking my country.... Every single time it says"a problem occurred while attempting to login to Garmin Connect"

Any other ideas?

The fact that you can't connect your watch to your phone without the app is ridiculous. I'm frustrated that I spent $200+ on a smart watch that can't connect to my phone.

0 Notne over 6 years ago

Try uninstalling/reinstalling app on S10?

0 Former Member over 6 years ago in reply to Notne

I've tried that. Including with and without clearing data and cache first. I even tried factory reset my phone several times at first.

0 dpegeorge over 6 years ago

Hi, my husband and I are both have the same message. I raised the issue with the Garmin NZ. I suggest you do contact you local Garmin support centre as well.

They told me they are working on it but it's been 4 days now.