Good Morning.
I use Garmin Connect and bought Forerunner35 about 3 months ago and now there is a problem with the app.
Yesterday the 30th, my application worked in the morning when I woke up. By the end of the day when I opened I had notice that I had upgraded that afternoon, when I opened the app, it would not open. There was simply a warning box saying "application stopped".
I cleaned the data but I'm not really sure how to clear the cache (??)
After several "trying again" it would not open. I did everything, I passed the anti-virus, cleaned app data in the settings, deliquesced the mobile phone (Samsung Galaxy J7) I called again, I asked for a password recovery (and I changed it to the one I had as recommended), I checked for recent updates (said that not despite having updated in the afternoon, when checking in the settings, in phone defentions says last update was on May 8, in Garmin Connect computer says 29 May) I uninstalled the app and reinstalled. After this it started to open but when you log in (email and password) it gives an error and does not open.
I already had Garmin Connect on the PC and it opens there but I have a test on Saturday and I need it to work on my phone.
At this point in my post, everything stays the same, does not let you log in: (an error occurred while trying to log in to Garmin Connect)
I need help solving the problem.
Since now, grateful,
Lucy De Sousa Amaral