This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Huawei phones

Former Member
Former Member
Is there any news about stabile conection beetwen garmin and huawei phones?
  • I have a Huawei phone and a Fenix 5S plus. Has some trouble with staying connected and getting it connect again. I don't know if that's a specific Huawei issue.
  • The same problem with some Xiaomi phones.
  • Also OnePlus 6 with problems.
  • Former Member
    0 Former Member over 6 years ago
    I have a Huawei phone paired with the 5s. The pairing stability issue isn't with Garmin if you have experienced the dropouts I was experiencing. There's some AI in the phone software that kills processes that it believes shouldn't be running in the background. It's supposed to learn what you use and stop killing the services you actually want to keep running, but I've found it doesn't really work that well.

    The solution for me was to turn the AI off for the Connect app (and some others that I want to continually run in the background).

    For my phone, to do this I go to Settings --> Battery --> App Launch. You should see a long list of apps. For the Connect App, toggle the switch to off and then another set of options will appear. Leave them all as their default (for me the switches are defaulted to on) and select OK.

    I did this about a month ago and haven't had an issue since. Hope it works for you.
  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

     thank you so much. It worked