Hello Everybody,
I bought my Garmin Vivoactive 3 in november 2018, and, since this time, I have an issue with the phone call notification which is raising on the watch 8 ~ 10 seconds after the smartphone starts ringing. I thought it was a bug and wait updates that correct this bug, but after multiple updates on the watch and on the android app this problem is still there.I searched on this forum and found some messages complaining on this with different watches, tried the various solution proposed but none worked. I asked the Garmin Support to support me and the only answer i had was there procedure to reset the watch, Android app and bluetooth (very usefull to loose configuration and data, and time to reconfigure the watch...), since 2 weeks, I did not get any other support from them.
So now, I'm asking some help from the Garmin Community.
Here are some details about my issue:
My Bluetooth connection is working well no problem to check Weather, SMS/Email/Calendar/... notifications are displayed 1 second after the smartphone received it.
The issue is coming only from the Phone Call notification displayed 8 second after it rings on phone. And when I miss the call the SMS notifying the missed call is showed 1 second after.
I suspect a problem on the Garmin Connect Android app rather the watch because some people reported same issue on other watches and i don't think that the watch is filtering phone call notification.
I have a Samsung Galaxy S5 mini with Android 7.1.2, Garmin Connect 4.16.1. Vivoactive3 6.10.
If anyone has an idea to find the origin of the problem I am interested.
Thanks in advance.