Per the title. I've a new Vivoactive 3 Music (VA3M), which I initially managed to pair to the Connect Android app and sync an activity, but I cannot get it to ever connect again.
Having got the VA3M only today, this is all a bit frustrating!
I've tried doing all the sensible things I can think of, such as:
- reset the VA3M wiping all data and pair again from scratch
- delete/reinstall the Connect app
- forget the phone's BT VA3M pairing
- disabling battery optimisation for the Connect app
- enabling the Connect app's " Device Connection Aid" setting.
Nothing has worked. Without the VA3M being able to maintain a connection to Connect, the device is essentially useless.
Anyone have any suggestions?
NB Phone is Moto X Play on Android 7.1.1; BLE works fine with other devices
VA3M is stuck on firmware 3.10 as I cannot update it without being able to maintain a connection to the Connect app...