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Error: Unable to contact the Connect IQ Store

Getting this error "Error: Unable to contact the Connect IQ Store" most of the time when I try to click on Apps, Widgets, Data Fields or Watch Faces from within Mobile Connect.
Its intermittent but doesnt work 80% of the time, Wi-Fi or Mobile data makes no difference.

Have factory reset the watch and also uninstalled/reinstalled GC multiple times.

Samsung Galaxy S8
Fenix 5X FW 9.20

0 Maruzko over 6 years ago

Still getting the mentioned error on FW 10.00.

0 Former Member over 6 years ago

I'm getting this too - any ideas whats happening?

0 jylong over 6 years ago

Sorta glad to hear that I'm not alone with this. Having the same problem with the Fenix 5x Plus running latest firmware and latest android App. Strangely enough, if I use a VPN to Europe, the problem goes away.

Thankful I found this thread before uninstalling too many things from my phone, or resetting the watch too many times!