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Unable to contact the Connect IQ store

Former Member
Former Member
I'm trying to use the instructions at https://support.garmin.com/en-US/?faq=ZOJb1R5G9M4PKsnxOyIdv7 to remove the Strava Routes, Best Bike Split, and TrainingPeaks apps from my 1030, but every time I try to follow step 5 in the Connect Mobile for either Activities & Apps, Widgets, or Data Fields, I get the "Unable to contact the Connect IQ store" message in the middle of the GCM screen. According to GCM, the 1030 is connected to the phone - I can see it and sync it OK, it's just this IQ App part that isn't working.
  • I have this same issue. Happens about 80% of the time. Retying sometimes works.
    Started this week.

  • Former Member
    0 Former Member over 6 years ago
    Still getting this problem - there have been about three updates to GCM on my phone in the week since I first reported it on 27 July, but none of them have fixed it...
  • Former Member
    0 Former Member over 6 years ago
    Are Garmin completely incapable of solving problems with the infrastructure supporting their products? This problem is still there, and I see on doing a search of the forums that it's been happening for at least two years.