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Workouts in my app phone cannot be transfered on my fenix 3

DavidMTL2011 over 7 years ago

Hi, I created a run workout in Garmin connect web application. The workout is available on my phone app but when I tried to transfert it from my phone to my Fenix 3, Connect stops and disconnect from my Fenix 3.

I have Garmin Connect app 4.4.1 version.

Thank you for your help.

0 Former Member over 7 years ago

Exactly the same issue with my 935. No transfert neither from GCN or web application...

0 Ekstein over 7 years ago

Same on my 920xt. I notice that it was a new update on the mobile. We have to report it to Garmin to fix it.

0 joyridez over 7 years ago

Same issue w/ my fenix 3, x-posted in the iOS forum after I located that thread in a Google search trying to troubleshoot the problem.

https://forums.garmin.com/forum/into-sports/garmin-connect-mobile-application/garmin-connect-mobile-ios/1282065-unable-to-send-new-edited-workout-to-device

0 Former Member over 7 years ago

I am having same issue on 645 music(FW 2.40).Workout created in mobile app will not transfer to watch.Latest update in mobile app(4.4.1) on android(Samsung S7)The workout then shows up in connect desktop app as trying to transfer.It actually blocks any sync on the desktop app so I have to delete the workout and reboot to allow sync of other things to occur.This was not an issue before the update to the mobile app so I suspect this is where the problem is.Hopefully there will be a patch soon to rectify this

0 joyridez over 7 years ago

Here's an screenshot from my app about what happens during the sync process.. come on Garmin, help us out here.

0 Former Member over 7 years ago

I cross posted this on forerunner 645 forum and Garmin Joey replied that Garmin are aware of this,it is affecting several different devices and they are working on it as a priority.

0 Former Member over 7 years ago

We have posted a sticky at the top of this forum. We will update that sticky when the issue is resolved. Thanks for the discussion and we apologize for any inconvenience.