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phone notification won't go away

Former Member over 7 years ago

I got a spam call today and they actually hung up before I could decline the call.

But the notification screen on my Vivoactive still shows the call as incoming and giving me the only option of decline or accept. Selecting one or the other does nothing.

I have turned off all notifications via the phone app and then rebooted the watch and sync'd. Notification still there.
I have disconnected bluetooth and and rebooted the watch and restated bluetooth and sync'd. Notification still there.

How do I get rid of this notification, please. Thanks.

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0 duffmanrb over 7 years ago

I've had the same issue with both v. 4.2.x and 4.3. At first I thought it was an issue with my spam blocker but had another call that I ignored stick around for quite a while. I tried all those fixes you mentioned and the only thing that works is restarting both the phone and the watch. Super annoying though, so I just ignored it for a while and it did eventually go away on its own after a few hours.

0 Former Member over 7 years ago

the only thing that works is restarting both the phone and the watch

It did, indeed work!! Thank you so much. That was just driving me nuts. No more notifications on the watch. Whew.

0 Former Member over 7 years ago

Same issue here, restarting the watch and then the phone seems to have cleared this up. Thanks for sharing!

0 bhallnz over 6 years ago

I have the exact same problem and I think it's because I'm using a call blocker on my phone. Even with notifications turned off completely I still get an annoying notification on my watch. This happens on a daily basis because the spam/scam callers are persistent and automated. This problem was mentioned on a reddit thread as well: https://www.reddit.com/r/GarminFenix/comments/7qxxdj/fenix_5_with_incoming_call_notification_that_i/

It seems to me that if I don't even have notifications on I should NEVER see them on my watch. Garmin need to fix this!

0 earlmagnus over 6 years ago

I just emailed a bug report. Is it safe to assume everyone here has done the same?

https://support.garmin.com/en-US/?productID=560327&topicTag=region_bluetoothconnectivit

0 Kayotick over 6 years ago

I just emailed a bug report. Is it safe to assume everyone here has done the same?

https://support.garmin.com/en-US/?productID=560327&topicTag=region_bluetoothconnectivit

It's safe to say this bug still exists. I just experienced this and rebooting my phone and watch seems to have resolved it.

0 Kayotick over 6 years ago

It's safe to say this bug still exists. I just experienced this and rebooting my phone and watch seems to have resolved it.

So they fixed this bug with one update then reintroduced it with another update. The bug is still there. Only way to resolve is reboot phone and watch.

0 Crotha over 4 years ago

that *** bug STILL exists. It doesn't seem as if Gamin cares.

0 Former Member over 4 years ago in reply to Crotha

Yes, this very much still exists. Just updated the watch as well and deleted the notification on the phone. Garmin please make this go away...

(Garmin Instinct Tactical here)

0 trux over 4 years ago in reply to Crotha

Crotha said:
It doesn't seem as if Gamin cares.

If you want that Garmin cares, you have to inform them. This is a user forum for mutual help, not for getting the support from Garmin. Support is at http://support.garmin.com