This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Access Required Notification

I'm constantly getting this notification:
"Android stopped the advanced music service unexpected and never restarted it." I tried to re enable permissions, reboot and reinstall Connect app. I'm still getting this notification every 10 minutes.
I never use the the app or the fenix watch to control music so I'm not sure why the app needs this permission.
Android 8.0
Connect Mobile 4.1.7

Does anyone know how to fix this issue? ciq.forums.garmin.com/.../1276645.jpg

0 Former Member over 7 years ago

I would just like to know how to turn off these D*** notifications! I get them continually 24x7. I'm about to uninstall the app on my main phone and install it on a phone I don't use JUST as a sync device. I REALLY need to know how to turn this notification off.

0 Former Member over 7 years ago

I actually do use the music service and I'm getting this notification. Seems like the service is really flakey - could use some stability improvements (please)!

I'm on Android 8.0.0 using a Pixel.
ciq.forums.garmin.com/.../1278367.png

0 Former Member over 7 years ago

I would just like to know how to turn off these D*** notifications! I get them continually 24x7./QUOTE]

On my Android I did swipe down to see the notifications. I selected BLOCK NOTIFICATION for each one I don't want. I don't want any so i don't know how selective it is. My Android stopped buzzing constantly and I'm happy about it.

0 jfsaucier over 7 years ago

I have this error too everytime the watch reconnect to my phone...

0 Former Member over 7 years ago

I'm seeing this as well. Seems to have only started happening over the last month or so.

Google Pixel running Android 8.0 with the November 5, 2017 security patch.

0 KpaBap over 7 years ago

Same here... You'd think Garmin could get one of THE major features of their "smart" watches working.

0 radim over 7 years ago

Same on my Honor 7 with FR 935. I've switched from FR 920XT to FR 935 recently and now I get the notifications very often :-( I hope Garmin will fix this soon as this is very very annoying.

0 drizo72 over 7 years ago

I am still having this problem. Started when my Huawei P10 got the Android 8.0.0 update. Whose problem is this? Garmin connect app or Google Android Oreo?

0 P_W_P over 7 years ago

Perhaps there's a corrupted music file on the device that causes the Advanced Music Service to crash when it scans it. In the old days the Android photo service would frequently crash when there was a corrupted photo or video file on the device. I can imagine an analogous issue with audio files.

-- Pete

0 BenoMosko over 7 years ago

Hi,
did anyone find a solution?
Keep getting these notifications once phone and Garmin device connects.

Screenshot attached: