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Vivosmart hr+ gps issue

Hi all,

My band can no longer lock onto gps signal. I tried syncing with garmin connect and express but it still didn't work. The gps signal will be stuck at 1 bar.

Any suggestions?

Thanks,
HH

Top Replies

4365586 over 4 years ago +7 verified

I found the fix if any of you still have the issue!!!

You will need to connect your garmin directly to a computer with the charge cable.

Go to windows explorer find the Garmin device and go to Garmin/remotesw…
3997206 over 4 years ago in reply to 4365586 +3

Hello

still not solving my issues of GPS.

any other alternative solution
5844526 over 4 years ago in reply to trux +3

The epo.bin file appears, but as soon as i remove the Garmin device for the USB it delets the epo.bin file itself.

I updated everything (Device + Garmin Express) and same problem.

All Replies

0 Kezstead over 4 years ago

were you able to fix this problem . mine is the same it wont pick up a signal , website is of no support at all

0 Kezstead over 4 years ago

were you able to fix this problem . mine is the same it wont pick up a signal , website is of no support at all

0 1871571 over 4 years ago

I got same problem with gps...the signal stuck at 1 bar and can't lock

0 7017711 over 4 years ago

Looks like a few of us with the same problem

0 2450335 over 4 years ago

Same problem here any suggestions

+1 4365586 over 4 years ago

I found the fix if any of you still have the issue!!!

You will need to connect your garmin directly to a computer with the charge cable.

Go to windows explorer find the Garmin device and go to Garmin/remotesw/ In there should be a file named epo.bin. On mine it wasn't there! This is the satellite location update file. Mine seems to have been deleted somehow.

This is the fix...

Install Garmin Express(if you haven't already). Log in, and do the add device setup process with your garmin.

Once done click the Sync button. When you look in the folder the file should now be there! Problem SOLVED! :)

0 3997206 over 4 years ago in reply to 4365586

Hello

still not solving my issues of GPS.

any other alternative solution

0 Stormweaver over 4 years ago in reply to 4365586

Thanks! It worked like a charm!

0 2827920 over 4 years ago in reply to 3997206

Didn't work for me either

0 7746672 over 4 years ago in reply to 4365586

didn't work for me as well