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Password Change

Former Member over 7 years ago

I use Garmin Connect Mobile 3.22.1.2 installed on my Android device (Samsung S3 Neo). The app is permanently connected to my Garmin Account (i never disconnect it).
I just changed my Garmin Account password from my PC using the Garmin Connect Web interface. Change is OK, as expected I can now log on from the Web interface using the new password and the old password does not work.
But I noticed that Garmin Connect Mobile is still connected to my Garmin Account and works normally. I didn't have to re-connect the app to the account using the new password: the mobile app on my Android device still remembers the connection that was established some months ago using the old password and did not ask me to enter the new password when I launched it after the password change.
Ok, this behavior could be normal, in the case the app uses an internal token to validate the connection and does not need to know the current password (I'm supposing this is the case).
But in case of need how can I force the de-association of Garmin Connect Mobile from my Garmin Account without using "Disconnect" on the "Settings" menu? For example, if my phone is lost or stolen, I cannot access it to disconnect from my Garmin Account. OK, I can immediately change the password via the Web interface, but if the phone is still connected despite the password change, all my data can be still accessed from the phone.
How can I solve this issue in case of need?
Thank you very much in advance for your help
Massimo Vitali

0 Former Member over 5 years ago

I reported the same problem to garmin: app doesnt sign off when I change password. Did you get any answers?

0 trux over 5 years ago in reply to Former Member

If you do not get any timely response from Garmin, after reporting it on their Security site, you can also consider reporting it to Google Play Security Reward Program, since it concerns an app in their store. You may even (perhaps) get a reward of some kind.

0 TomGullberg66 over 4 years ago

Solved this on my Android by deleting the Garmin account from mobile Settings - Accounts and try to login in the mobile app Garmin Connect again - works now.