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Forerunner 235 trying to use Mobile connect says device identification filed

Former Member
Former Member
I am trying to connect my forerunner 325 via Bluetooth.
When setting up the device it goes through Authentication, connected, checked device registration.

All ok then it comes up with "Requesting device identification failed"

Can any body please help me with this as I can't go further in setting up the device on my phone.

All the software is up to dat according to Connect Express