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Smart Notifications Not Working

Former Member over 8 years ago

I have a Fenix 3 HR and a Sony Xperia XP phone. Whenever I go to settings in the connect app on the phone, I turn on smart notifications and sync, when i back out and get back in the smart notifications are all selected as off.

I have gone to the phone settings>notifications>Connect (garmin) and the app has no restrictions.
Settings >Apps>Connect and the app has all permissions

I have Paired and unpaired the bluetooth, and updated the connection via the app.

I have the most up to date software.

Can anyone please tell me how to activate smart notifications?

0 Mickelin01 over 8 years ago

Try this

I had the same problem. This is how I fixed it:

Go to Android Settings->Lock screen and security->Other security settings->Notification access
Make sure Smart Notifications is enabled. If so, disable and enable again.
Go to Garmin Connect Mobile->Settings->Smart Notifications
All the sliders should now be enabled and "stick" when you back out and in again.