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Missing Data after Sync

Former Member over 9 years ago

Today i started to Sync via mobile App and the App told me the Sync was successful.But all my steeps i made yesterday and also the sleeping data is missing.tried Sync severel timed but the 18th seems to be gone.is there a way to force the Upload or should I try the Express Software on my laptop? I guess the data should be still on the vivofit2
Any Tips?

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Former Member over 8 years ago +1 suggested

Missing sleep and run data

I've recently noticed the same issue. About half my runs and sleep data are missing. This started at the beginning of July. The run data is on the watch, but won't sync to…

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0 Former Member over 9 years ago

Same problem

My Vivosmart HR stop synchronizing steps, floors, activities, remaining calories, and sleeping time from July 23Rd.
I don't really know why

0 Former Member over 8 years ago

Missing sleep and run data

I've recently noticed the same issue. About half my runs and sleep data are missing. This started at the beginning of July. The run data is on the watch, but won't sync to Connect. Very annoying.