I am new here. Just purchased a Vivosmart HR and I have continuous issues pairing the device to Mobile Connect. Once paired one would think that it would stay paired or re-pair when the device is turned on. Often times I get a prompt saying ready to pair. When I look at the BT settings on the phone it shows the phone is paired to the vivosmart HR. Then the device says follow steps on Garmin connect mobile to pair. I uninstalled the App and reinstalled it. the Mobile Connect app reports the device is not found even though I have keyed in the number on the device to the phone. Does this sound like there is an issue with the Vivosmart HR?
:confused::confused::confused:
