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"Find my phone" stopped working

I have a Fenix 3 and a Nexus 6P. Recently the "Find my phone" feature has stopped working. The phone no longer rings and the flash doesn't light up. The proximity sensor on the watch app still indicates the bluetooth signal strength. Any idea how to fix this?

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lgroth over 5 years ago +17 verified

While the Garmin Connect app is in the foreground (shown on the screen) it works but not when it is in the background.

I got it working by enabling

"Display pop-up windows while running in the background…
7420990 over 5 years ago +7

With thanks to @lgroth! I have a Pixel XL with settings navigation slightly different:

Settings | Apps & Notifcations | See all xxx apps | Connect | Advanced | Display over other apps | Display over…

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0 Former Member over 4 years ago in reply to 9832328

I also am having this issue now.. nothing seems to help, all notifications on

0 bikenut71 over 4 years ago in reply to Enric

I've been having trouble with it disconnecting when I stop at a gas station and walk away from the bike. I have an S9 and will give this a try.

Thanks

0 7036914 over 4 years ago in reply to lgroth

Thanks

0 7036914 over 4 years ago in reply to 7036914

Google pixel 3a

0 ml2028 over 4 years ago in reply to lgroth

I have an S10 also gave all permissions and can't get it to work. Any further suggestions? Thanks in advance!

0 lilihamra over 4 years ago

Same problem with my Galaxy Pixel 2XL - what gives? I've granted ALL permissions and still nothing.

0 lgroth over 4 years ago in reply to ml2028

I do not have your device to to make tests.

My view is that while installing the Garmin application is not requesting the needed device permissions for it to work properly. There could also be other incompatibilities. The Garmin application needs to be updated. Garmin needs to test the application on as many devices and Android versions as possible.

0 Johann7 over 4 years ago

A suggestion for people who have enabled all permissions and are still having problems: if you go to Settings -> Apps -> Connect -> Permissions, you will NOT see ALL permissions for the app, only basic permissions. Make sure "Allow background activity" is set on in Settings -> Apps -> Connect -> Battery (mine can't be disabled, but that may be a function of my specific Android version and distribution). Also, go to Settings -> Apps and hit the three-dot menu and select "Special access" or "Special permissions" - this has all of the advanced permissions settings that are not necessarily displayed in each app's specific entry. Try enabling anything Connect doesn't have enabled there to see if that resolves the problem.

0 1568350 over 4 years ago in reply to lgroth

Worked a treat. Thanks dude!

0 3223493 over 4 years ago in reply to 7420990

Thanks! That fixed it