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Android issues on Connect

Former Member
Former Member
Is anyone else having issues logging on to their Android handsets? Tried with my wife's iPhone and no problem. Tried with 2 different Android handsets and no luck.
  • Yep. My Android app has stopped working.

    Error msg: "A problem occured while attempting to sing into Garmin Connect"

    Tried uninstalling and then reinstalling it, but still not working. Garmin Connect website works though so I know my login details are correct.

    VERY ANNOYED!
  • Former Member
    0 Former Member over 9 years ago
    Version 3.3.1 addresses this issue.
  • Former Member
    0 Former Member over 9 years ago
    not

    No, updating to that 3.3.1 whatever does not solve the problem. For me, it worked a few times and then never again. I did all the tech support items requested of me and then tried to sync it with my husbands Iphone and it didn't work either so we returned it. New watch synced with both my husbands Iphone and then with my Samsung. As soon as the phone updated software, BOOM, no more work with my phone. Great.
  • Former Member
    0 Former Member over 9 years ago
    3.3.1 does not fix this - I cannot log on to Connect on my android once logged out.

    Version 3.3.1 addresses this issue.


    3.3.1 does not fix this issue, i have a HTC desire released Autumn 2015
    connect was working until I logged out, now will not log back in. I know the account is good - i can use in a browser, a new login in private mode with no old cookies etc.

    I have tried removing the app and deleting the cache, reset phone, the app simply will not log in.
    It asks for my FB details, I know the username and pass are good because it then asks for code generator

    This first time and then every other time after it simply errors

    "A problem occurred while attempting to sign into Garmin Connect."

    Its very annoying, I've spent hours over the last week uninstalling, wiping phone, all to no avail at all.