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How the do I get this NOAA elimination announcement off my Earthmate screen?

I cannot see half the span of my maps now. It has a "Dismiss" button, but it does not seem to work. This is doubly annoying as I NEVER use the weather portion of the app, and so does not apply to my usage. I need these maps in 3 days to go into the back country, so this issue is rather pressing...or back to printing hard copy maps...

I am using Android on a Samsung S5 (yes...an S5, but works for me otherwise). If I delete and reinstall Earhtmate:

a) I believe the NOAA announcement will just return...

b) I have a SERIOUS amount of maps loaded, and do not want to risk losing them or the new Earthmate failing

to recognize them.

Any help is much appreciate.

Top Replies

Garmin-Leslie over 1 year ago +1 verified

We're sorry to hear you've been unable to Dismiss the NOAA / Navionics banner in the Earthmate app.

We've released fixes for this issue on both Android and iOS platforms which should allow the…

All Replies

0 7916739 over 2 years ago

I am having the same issue, cant remove the notice, makes the mapping useless. Also heading out in two days.

0 1310890 over 2 years ago

I am having the same problem and am heading into the Maine woods tomorrow. VERY annoying!

0 1954872 over 2 years ago

Same problem here as well

0 7046512 over 2 years ago

Email sent to support to call for rectification. Unfortunately, they state a 3-5 day turnaround.

At least I can see half the map screen...so it is barely functional, but have printed maps to

support my hike that has been moved up to tomorrow due to weather. I will report back as to

any communication from Garmin/others when (if) recv'd. Good luck to everyone!

0 Cheaha over 2 years ago

Same issue. I was in the woods scouting yesterday and couldn't get the stupid notice to go away. I just switched to OnX and carried on, but it would be nice to have the interface with my Explorer.

0 7046512 over 2 years ago

Just curious, everyone. As I say, I am using Earthmate on my Samsung S5. When I press "DISMISS"

I can see that it is highlighting the word (which is usually the indication on this phone that it is activating the

link), but of course nothing happens. Three questions for everyone:

Can you also see half the map, with the notification covering the top half?

What other phones/devices are folks running Earthmate on?

Are you also getting this DISMISS pressing effect without activation of whatever link is behind it?

Curious not only for my interest, but I also pointed Garmin support at this particular thread to see that it

was not just one individual's (me) problem...

0 1954872 over 2 years ago in reply to 7046512

Absolutely the same issue as you described. Dismiss is only highlighted when clicked, but does not take effect. App also was reinstalled. Android 10, OnePlus 5

0 1310890 over 2 years ago in reply to 1954872

Same, but I can see about 2/3 of the map, Pixel 3, Android 12.

0 1973478 over 2 years ago

Same...Moto Z Android 8

0 6299414 over 2 years ago

Just updated 21-Sep-2022 9am edt