Data transfer to Garmin Connect is impossible.

7724636 15 days ago

For the past 10 days, sleep data and Body Battery data have no longer been transferring to Garmin Connect.

I have turned the watch off and back on, and I also uninstalled and reinstalled the app, but without success.

Could you please help me?

My watch is forunner 255.

Top Replies

seilogramp 10 days ago in reply to 2829363 +1

7724636In the app go to More → Garmin Devices → Forerunner 255 → tap the sync icon in the top right. If the issue persists, check out Garmin’s support video.

Also, you posted in the…

All Replies

0 2829363 10 days ago

The problem often stems from a disconnection between the Garmin Forerunner 255 and Garmin Connect after an update. First, verify that both the watch and the app are up to date. Then, open Garmin Connect > Device Settings > Sync and force a manual sync after leaving the watch connected via Bluetooth for a few minutes.

0 seilogramp 10 days ago in reply to 2829363

7724636In the app go to More → Garmin Devices → Forerunner 255 → tap the sync icon in the top right. If the issue persists, check out Garmin’s support video.

Also, you posted in the Connect IQ Store, so visibility of your issue will be limited. Rather post here - Garmin Connect Mobile Android - Mobile Apps & Web - Garmin Forums