Vivosmart 5 synced with Connect, but does not show as paired on Connect IQ. Tried removing APP's, removing bluetooth and rebuilding, but problem persists. Anyone else seen this?

Vivosmart 5 bluetooth paired, connected and synced with Connect, but does not show as paired on Connect IQ.

Tried removing Connect and Connect IQ App's, removed bluetooth connection on phone and rebuilt, but problem persists. Anyone else seen this?

VivoSmart 5 on OS 3.29 (latest version)

BLE version 0.02

TSC version 1.00

Sensor version 25.90

WHR version 5.05.01

BMX 5.5.1

Secondary version 12.0.5

Build Hash is blank

Also found that the VivoSmart 5 cannot be registered against my account in Garmin as it fails 'An error has occurred; please try again.'.. I have tried in various Browsers and OS types but all fail