Unable to sync watch (Lily 2) with phone and cannot connect watch to phone.

Unable to sync Lily2 watch with phone and cannot connect watch to phone.

The Lily 2 watch is not syncing. Deleted and reinstalled app and the watch would not pair. Watch fails to connect. I have tried several times, following the steps on line and the pairing fails.

The qr code does not work.

I am unsure how to resolve this.