No options to download anything, just a spinning circle

3387684 26 days ago

Just got 1st Garmin. Instinct 2s. Downloaded the Connect IQ app and it won't let me download anything. The button never appears, just a spinning loading circle forever. Tried clearing cache, clearing data, and reinstalling app. No luck

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0 3617748 25 days ago

I'm having the same issues with mine.

0 3617748 25 days ago

I'm having the same problem.

0 Geoff 25 days ago

Same here.

0 5868130 24 days ago

Same here. Anyone have a fix for it?

0 3387684 24 days ago

Glad to see I'm not alone! I have a email going with garmin support soe we'll see if they have any insight.

0 4883608 23 days ago

Same problem

0 5868130 23 days ago in reply to 3387684

Any updates?

0 Jezbob 21 days ago

I had the same problem. Even Garmin chat was unable to help.

I finally accessed Garmin Connect iq with a browser on a PC. After I logged into my account, when I went to the iq store and selected a watch face, there was a download button. I clicked it and got a message that it would install the next time my watch syncs. I looked down at my watch and the new watch face was already there. I went back to the connect iq app and the circle was gone and a blue install button was in it's place.

Hopefully this works for the rest of you.

0 3617748 21 days ago in reply to Jezbob

I looked last night on the app and it started working again, so I guess they fixed the problem.

0 9715757 4 days ago

Same problem.