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I have an issue with the app Maps4garmin

I have an issue with the app Maps4garmin : when I try to the open Maps4Garmin app, the watch asks me to Open Garmin App on phone. - iphone X

Which specific Garmin app does it want me to open?

I have tried ConnectIQ, Connect and Explore – none of them will do it?.

In addition, synchronization process of Maps4Garmin doesn't start.

Thanks in advance for your feedback

Anne-Frédérique