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Connect IQ doesn't sync anything. Can't install apps, watchfaces

Device: Venu SQ2

I am not able to install or update anything anymore.

I'm trying to install the update of "Connect IQ store" to version 2.0.14. It just keeps going between "installing", "connecting", "queued", but nothing happens

I was initially trying to install another app, but there were pending updates and nothing will install

In the mean time I have:

Tried with Android app: Connect and Connect IQ
Tried with Garmin Express on Mac
Deleted my apps and all data from Android phone
Factory reset my watch twice
Tried everything multiple times

Now that my watch has been factory reset, I can't even get my watch face back, and for some reason can't get my cards in Garmin Pay anymore. Ridiculous!

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0 5245446 6 months ago in reply to bluefish

Does not work cause the problem persists with all Venu Sq2 watches. There is also Media Coverage in Germany about the problem

https://www.computerbase.de/2024-05/venu-sq-2-garmin-nervt-fitness-watch-traeger-seit-wochen-mit-fehlern/

The problem is known in this forum since a month. Nothing happend!

https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-sq-2/367841/unable-to-download-any-app-on-garmin-venu-sq2-music-edition?pifragment-1301=9#1777459

Garmin we need a fix!

0 Garmin-Inder 6 months ago in reply to 5245446

Hello all,

This has been reported and is being tracked on this forum post. It has been escalated and once there is a solution, I will update the forum post mentioned in this comment. I will go ahead and lock this thread to keep this report in 1 spot.