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Approach G8

Former Member over 9 years ago

Problem Description: approach g8 does not transfer data to computer Double-click on ScorecardViewer.html to view your scorecards on your computer now gives me error chrome and safari no longer supported....I only have chrome and safari on my mac. This feature used to work fine......also does not view on garmin express....No use for device if this does not work.....

0 EXPRESSCUSTOMERCARE over 9 years ago

Abdussama045

I have duplicated this issue and created a ticket for our developers to check into. There is no ETA on a resolution. However, the ScorecardViewer.html still works in Firefox. If you do not want to set FireFox as your default, you can right click on the ScorecardViewer.html file and Open With... Firefox.

Lisa

0 Former Member over 9 years ago

Will they be making the score available on the connect again? that still does not work. I can now view the file with firefox.

0 EXPRESSCUSTOMERCARE over 9 years ago

Abdussama045

The Garmin Connect developers are aware of the issue with loading Scorecards and are actively working on a resolution. You may find out more on the Garmin Connect forum regarding this.

Lisa