Map update fails

It would help if you told us which device and which map? When you try to update what happens? Any error messages? If so what?

Device: Edge 1000
Map: Europe

The error message I get is just: "sync failed" or "could not communicate with server"

Try the steps here then

http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={dd8e8b20-ef1e-11e2-7dd9-000000000000}&kbName=garmin

Try the steps here then

http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={dd8e8b20-ef1e-11e2-7dd9-000000000000}&kbName=garmin

I've already tried all of that. Nothing helps.

SVINTJE

If the instructions in the article haven't helped, please contact support and we will see if there is anything we can do to assist you.

Albert

Update Ideas

Everytime I try to update the map through Garmin Express the update fails.
Anyone has an idea on what the problem might be?

I also get a lot of server errors when trying to sync through both Garmin Express and iOS app.

I sympathize. I just updated my Nuvi 3597LMTHD on Mac OS 10.10.4 Yosemite last night...after waaaaay too many hours and a LOT of frustration. I did several things that, together, made the update complete in just a few minutes; 'not sure which ingredient was the secret one, or if it was a magic combination. But here's what worked for me.

1. Make sure no backup program is running in the background.
2. Make sure you have a bunch of free space available on the hard drive of your computer
(I freed up 10-12 GB, just to be sure the program had breathing room)
3. Change the System Preferences, Energy Saver, Computer Sleep and Display Sleep to NEVER and uncheck all the boxes
3. Have a good SD card with plenty of capacity installed in your Garmin
$13.99 on Amazon:
SanDisk Ultra 32GB UHS-I/Class 10 Micro SDHC Memory Card Up to 48MB/s With Adapter- SDSDQUAN-032G-G4A [Newest Version]
4. Download and install the newest version of Garmin Express from the Garmin website: www.garmin.com
5. From this point is was as if by magic for me; it ran like clockwork and did the update in just a few minutes without hanging!

I hope this helps you or someone!

Best of luck!