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Error trying to install updated maps from garmin express to edge 1000

I'm trying to install the latest updates to my Edge 1000 from Garmin Express on my mac, but it keeps me stuck at step 1 of 3, "preparing device for software update". I have already upgraded to 3.10 software, but it doesn't let me go any further without saying there was an error installing the update.

However, i somehow managed to get passed that once or twice, but then it failed again on the downloading stage.

Sod's law that on the day i wanted to use it was the day it decided it would do this to me :rolleyes:
  • pierso92

    I am sorry that you are having trouble updating your maps. I would recommend following the instructions in the FAQ What should I do if I am having problems downloading updates in Garmin Express? If this does not solve the problem, it would be best to contact product support by phone.

    Jason