This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Express (Mac) not support Forerunner 225?

Former Member over 10 years ago

Garmin Express (Mac) not support Forerunner 225?
It is already the latest version 4.1.2.0

VINNNCENTTT

I am sorry that you are having trouble with Express. We are seeing this issue when trying to add devices using computers that are set to certain region formats. We are working to correct this issue but in the meantime, you may be able to add your device to Express by following these instructions:

Click the Apple icon
Click System Preferences
Click Language & Region
Change the Region to United States under Americas (Other regions will work as well but I know this one will work)
Add the device to Garmin Express
Change the region setting back

Lisa

0 Former Member over 10 years ago

same problem with windows PC

I have the same problem with my PC with windows OS. How can i fix this issue waiting for the new version of Garmin express. Thanks

0 SUSSAMB over 10 years ago

Then you really should post in the Express PC Forum, but the problem has been fixed. If you're still having issues please post in the PC Forum. Thanks

0 EXPRESSCUSTOMERCARE over 10 years ago

pavril

I am sorry that you are having trouble with Garmin Express. This issue has already been resolved with a server side change. Please make sure that you have a direct connection to the internet and that the date, time and time zone are correct on the computer. If you are still experiencing this issue, please contact Product Support by phone.

Jason