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My Garmin Edge 510 not compatible with Garmin Express...

Former Member
Former Member over 10 years ago
When I connect my Edge 510 and I try to add it to my Garmin Express, the application tells me:

--------------------------------------------------------------------
Device Found
Edge 510
Serial Number: xxxxxxxxxx

This device is not compatible with Express.
--------------------------------------------------------------------

But the same device was engaged fine with other computer.

I'm using:
MacOS X 10.10.3
Garmin Express 4.0.24.0

What could be the problem?
  • 0 over 10 years ago
    My Garmin Edge 510 not compatible with Garmin Express...

    I found same problem. I'm thinking your Software Garmin Express version OSX have problem.
    Because I'm try to connect in Windows Version had Pass and con connect my Edge 510 Device.
    Please Correction your bug in OSX version software.

    When I connect my Edge 510 and I try to add it to my Garmin Express, the application tells me:

    --------------------------------------------------------------------
    Device Found
    Edge 510
    Serial Number: xxxxxxxxxx

    This device is not compatible with Express.
    --------------------------------------------------------------------

    But the same device was engaged fine with other computer.

    I'm using:
    MacOS X 10.10.3
    Garmin Express 4.0.24.0

    What could be the problem?
  • 0 over 10 years ago
    Everyone,

    I am sorry that you are experiencing issues with Garmin Express. I have been unable to duplicate the problem here but I did create a case to have the problem investigated.

    Jason
  • 0 over 10 years ago
    Everyone,

    We are seeing this issue when trying to add devices using computers that are set to certain region formats. We are working to correct this issue but in the meantime, you may be able to add your device to Express by following these instructions:
    • Click the Apple icon
    • Click System Preferences
    • Click Language & Region
    • Change the Region to United States under Americas (Other regions will work as well but I know this one will work)
    • Add the device to Garmin Express
    • Change the region setting back


    Jason