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Garmin Connect Modern.... not finding device....

Former Member over 10 years ago

I was quite happy using the Classic view, it worked really well. Unfortunately I need to transfer a workout to my Garmin 610, unfortunately this now most be done in Modern view, however Modern view is not showing my Garmin 610.... I have spent the past hour and a half trying to work out what needs to be done, installed, uninstalled etc to try to get it working, something so easy...

From what I can gather though I may be terribly wrong Garmin Connect now needs Garmin Express to transfer data, does this mean I don't need Ant Agent anymore? does this mean I don't need to use the Ant stick? Does this mean I need to connect my 610 to the computer via the USB?

I have been staying away from Garmin Connect Modern as I don't have time to learn where everything is and how to sync my various devices....

Please help, I'm happy to start using Modern though I have no idea how to get my devices sync with it... Please help

0 EXPRESSCUSTOMERCARE over 10 years ago

naomi74

Garmin Connect will send the data to your device using Express. ANT Agent software is not needed as Express has taken over this roll for device communication. The ANT stick is still needed as this stick is what allows the software to communicate with your device.

When you transfer a workout to your device the workout should have a "Send to Device" option. When you select this a new box should appear asking you to select the device you want to transfer the workout to. When you select your device and click "Send Now" Express should open up and send the data to your device.

The Syncing comes into play with Express. If there's new data on your device and Express is launched on your computer it will auto sync and pull down any data it sees as new. When this happens the data is transferred and it should then appear in Connect. If the data doesn't sync or if you deem that the data is missing you can resend the data from your watch see FAQ: How can I resend my history from my wireless watch to my computer?

Mike