I bought updates to both North America map (on my device) and Europe map (on the SC card on my device). Was able to download the North America map through Garmin Express but Garmin Express can't find my SC card and download Europe map to it. What to do?
My guess is that you purchased the wrong product for the Europe map. If the Europe map wasn't originally installed on your device, a one-time or lifetime map update won't work. You need to buy the full map product as a preinstalled card, download or DVD installation.
I believe I have located your account. ADBUCK was correct you have purchased a Onetime Map Update of Europe but have no Europe mapping to update. Since this is the case the Onetime update will not work since there's no Europe mapping for it to update from. If you are looking to get Europe mapping for your device you will need to:
Purchase a Full version DVD, Once the DVD is unlocked to your device you can then update the maps from that point on.
Purchase a preloaded SD card of Europe.
Purchase a Downloadable content from our website. This download is a standalone download which allows the user to download the maps from our website to your device or SD card.
The FAQ that was provided in SUSSAMB's post #2 is a perfect explanation of the different mapping products.
Thanks everyone. Yes, i had bought my Europe Map on a SD Card so not eligible for upgrade i suppose. I will have to buy a whole new version. I will need a refund from Garmin though for the one time update i bought online. Mike can you do that for me?
