I installed Garmin Express 4.0.11.0 and now every time I connect my Forerunner 610, it always re-syncs the entire history that is on the watch, and not just the last run. Each sync now takes about an hour. Are there any settings or changes I can make to prevent this ?
I am sorry that you are having trouble syncing your Forerunner. Are you receiving an error message or is there just no data that syncs over? Either way, you can try removing the device from Express, restarting the computer and then adding the device to Express again. If this does not work, please describe exactly what happens when you try to sync.
I am having the exact same problem but with an Edge 800. When I try to transfer a new course I get the red error bar that says it could not sync. It then says "YOU HAVE ITEMS READY TO INSTALL" but when I press that button it goes back to the same sync error message (this is all in Garmin Express, which opens on pressing "send to device" in Garmin Connect).
This is not a browser issue. I have tried on a Mac and a PC, with Chrome, IE and Safari. I have also tried creating new courses in case there was a bug in a particular course, but none of my new courses will transfer. I tried uninstalling Garmin Express, clearing caches, cookies, etc and reinstalling (I did this twice) but that made no difference.
Extremely frustrating because for me this renders my (expensive) Edge 800 useless. I use it solely for creating and following courses for cycling.
Garmin Express Sync Issue - "problem communicating with our servers"
I have tried several times to sync my Garmin 910xt with the latest Garmin Express software (4.0.14.0) and once all the data have been transferred from my device, I get the same message, "sorry we're having a problem with communicating with our servers" once prompted to re login its the same thing, "we are unable to sign you in because our servers are down". I have checked the server status as per a previous post and all seems to be fine. I am on a Mac with the latest software. Please help!!
If you have ensured the date, time, and timezone are correct on the computer, and followed all the instructions in the following article: What should I do if I'm having issues with the Garmin Express client? I would recommend calling support.
I have a couple of things for you to check. In Connect, click the Sync icon on the left. If there are any items listed there ready to sync, remove them. On the Edge. Connect it to the computer then open the NewFiles folder. If there are any files in the there, remove them. In Express verify that there are no items ready to install to the Edge then return to Connect and try to send one Course from the Courses menu, not the Calendar. Let us know if you have any problems with that.
I've tried these steps. To remove items listed to sync on Connect I had to remove the Edge 800 from Connect and then re-register it with it. I also did the same in Express. I removed all files from the NewFiles folder. Nothing worked. I get the same error and am still unable to transfer courses to the Edge. The Express software is anyway extremely frustrating to use, especially since the latest update.
My ANT stick isn't getting picked up by Garmin Express. Computer recognises that USB has been plugged in but the GE App still says "ANT Stick not connected..."
I think this is a left over issue from a previous version of Garmin Express that has since been corrected in an update. As long as Garmin Express is at version 4.0.14 this can be resolved by simply deleting the device from Express and pairing it again. In the off chance that this doesn't correct the issue please see the FAQ: How do I verify a physical connection of a USB ANT Stick to my computer? Let us know if you continue to have troubles.
