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Garmin Express won't sync to Edge 800, Mac

Former Member over 10 years ago

My Garmin Edge 800 has stopped syncing over two weeks ago. Since then every time I try to sync my cycle activity I keep getting an error in Garmin express telling me 'sorry, some files were unable to sync'.
I've tried re-installing but no joy.

I expect better from Garmin.
I can't remember if the device had a software update and this is down to that, but 2 weeks should have been enough time for you guys to fix this.

I'm using a macbook pro retina 15"
OSX 10.10.2

My Garmin 800 has v2.70 installed

I'm using Garmin Express version 4.0.11.0

0 SUSSAMB over 10 years ago

Since updating Express have you deleted then reassociated your device with Express?

http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={8a5f1480-ddf1-11e2-7dd9-000000000000}&kbName=garmin

0 smhagger707 over 10 years ago

I can't upload today's workout either. Sync error at Garmin's end. Internal server error is the message I'm getting when trying to sync my Edge 810. Thursday evening's workout uploaded fine.

0 WARDTJ48 over 10 years ago

I can't upload today's workout either. Sync error at Garmin's end. Internal server error is the message I'm getting when trying to sync my Edge 810. Thursday evening's workout uploaded fine.

I am having the same problem edge 500 and also my wife's forerunner 110. Disassociated - re associated, rebooted, reloaded software, ?
I-Mac desktop

0 Former Member over 10 years ago

Garmin Connect appears to be down today.