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910xt Sync Problems - GE not recognizing ANT stick

Unable to sync for the last few days after update. Garmin Express says "Ant Stick Not Connected" despite me verifying via my computer's system report that the computer is recognizing the ANT stick (it shows up as ANT USBStick2).

Running the latest GE version, the watch's firmware is up to date, and running OSX 10.10.2. Tried multiple USB ports, restarting, etc. but Garmin Express keeps displaying the "Ant Stick Not Connected" message.
  • Update: uninstalled GE, downloaded version 3.2.29.0 (the version prior to the new release I believe) and it is recognizing the ANT stick just fine. Will stick with this version until Garmin gets their #### together.
  • Former Member
    0 Former Member over 10 years ago
    I had the same problem and posed the question in a separate thread. I got everything to work when I deleted my 910XT from GE and then re-added my 910XT. Hope that helps. So, it seems I got GE 4.0.8.0 to work properly.
  • Last edited by EXPRESSCUSTOMERCARE; Today at 09:38 PM. Reason: Language.


    Glad someone is monitoring the forums for Garmin. Maybe next time it will be tech support rather than the language nanny.

    Thanks for the tip, Stephen. I'm in no hurry to re-upgrade now that it's working. I can sit out a few versions until things are (hopefully) resolved.