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310XT not syncing

i am trying to sync my workouts. transferring data message disappears from my 310 but this still shows up on express

uploading to Garmin connect
syncing..<1 minute remaining

Mar 15 2015 1206p transfering
activity

Mar 15 2015 1206pm waiting to transfer...
activity

Mar 15 2015 1206pm waiting to transfer...
activity

Mar 15 2015 1207pm waiting to transfer...
activity

Mar 15 2015 1208pm waiting to transfer...
activity

so now what??

0 passionforrunning_bq2020 over 10 years ago

I have the fenix 2 and I am not connecting from my IPhone nor my laptop. I know extremely frustrating! My wife's suunto synced right away - never had issues. I have had them for over a week now, on and off.

0 EXPRESSCUSTOMERCARE over 10 years ago

maemiller

Please see the FAQ: What troubleshooting options can I try when my ANT enabled fitness device will not upload data? Let us know if you continue to have troubles.

Curt

0 EXPRESSCUSTOMERCARE over 10 years ago

NICKLIPPA

If you have had a repeatable issue for over I suggest you contact Garmin Product Support. If you would like to elaborate on the problems you are having hear we would be happy to do what we can. Please see the FAQs below for some basic troubleshooting with the fenix2.

Why doesn't my computer detect my device when it's in USB Mass Storage Mode?

How do I manually upload data from USB Mass Storage devices to Garmin Connect?

If you get to the point of the computer recognizing the device, check inside the GPX folder for any .gpx files that at 0KB and either delete them or move them to your computer to remove them from the fenix2 then try to sync an activity with Express.

Again, I am sorry for the troubles.

Curt