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Garmin Express with FR 610 unable to synchronize a specific activity

Former Member over 10 years ago

I'm using Garmin Express on my Mac for a while and I don't have any big issues.
But yesterday I was unable to sync my last activity (4k cross country) with Garmin Express. I can see the activity on my watch in the historic section but not in Garmin Connect even if Garmin express said : sync ok.

This morning I did my recovery run and I synchronized it without any problem.

Any ideas ?

Thx in advance

0 EXPRESSCUSTOMERCARE over 10 years ago

tchassagnette

If you are not getting any error messages, the device is most likely just not queuing up this transfer. You can usually fix this by resending the activity in the watch's History menu.

Jason