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Syncing Connect IQ data fields with 920xt (2.57)

I see apps.garmin.com is live and was trying to install the graphic elevation and HR data fields.

The say they are compatible with the 920xt and I have 2.57 installed.

I see the log file says the following:

15-01-05 09.45.38 (GMT-07:00) | 57447 | E | Device does not support data type: IQApps

I was under the impression these are data fields and not apps, so the error does not make sense.

Any ideas?

thanks a bunch.

0 EXPRESSCUSTOMERCARE over 10 years ago

IanSaunderson

I would suggest calling into product support so we can look at all the possibilities. I apologize for the inconvenience.
http://www.garmin.com/us/support/

Albert

0 Former Member over 10 years ago

I also tried these data fields. I have firmware 2.64.
In Garmin Express I drag the fields to the "installed" column and click "Apply".

But the fields do not show up on the watch. Where do I select them?

Watch face same procedure - also not available on watch.

0 EXPRESSCUSTOMERCARE over 10 years ago

IainSaunderson
The beta version 2.57 made the device compatible with the watch faces and data fields if they were installed manually but v2.64 is required to make it compatible with the feature using Garmin Express. This version can be found here:
http://www.garmin.com/support/download_details.jsp?id=7627

kbotha
Did you try going back to updates and clicking sync now after moving the faces to the installed column?

Jason

0 jimhoodhk_ over 10 years ago

Had the same issue - found a error log file on the watch (top level) - once I removed this the apps downloaded to the watch

0 PHYLISHALLS over 10 years ago

Had the same issue - found a error log file on the watch (top level) - once I removed this the apps downloaded to the watch

was having the same problem - removed the error log now all is good!
thanks for this

0 Former Member over 10 years ago

Having a syncing issue as well. So, Jimhoodhk and Phylishalls--where did oyu fnid the error file log on the watch?

0 EXPRESSCUSTOMERCARE over 10 years ago

Punnkiin

Have you updated the firmware on the 920XT to 2.70? Have you tried deleting the 920XT from Express and Connect then adding it back again? If you continue to have trouble please provide a brief description of it including what you are trying to sync from IQ.

Thank you.
Curt