310XT won't upload

brightonbomb

I am sorry for the troubles. If you have tried all the suggestions in the forum I suggest you contact us by phone.

Curt

I'm getting exactly the same issue on my 310XT. I managed to upload the first set of activity data, but now it fails with this same problem.
What's the solution please?

b47c47

Please explain your problem. If its the same as brightonbomb's post above, have you completed all the same trouble shooting? Deleting the device from Express then Master Resetting it usually resolves the issue. There were problems with the Connect Servers over the last couple days so unless this goes back longer than that I would wait until we resolve the server issues before doing anything else.

Curt

I've been having similar problems. This morning, I reinstalled Garmin Express, master reset the 310xt, and it worked with a 10 second test workout. Just got back from my run and now it won't upload. I can get the files on to Strava, but not Connect. Add this to my problem with the software trying to reinstall itself every 2nd or 3rd boot, and I've come to the conclusion that Garmin doesn't make a very good product. I've been a loyal customer for 6-7 years, but now I wish I'd bought a different product with better reliability and more support.

Please see the second post in this forum. https://forums.garmin.com/showthread.php?184803-Problems-with-syncing-wellness-data-in-Garmin-Express This post will be updated once we have word that the server issues have been resolved.


Curt