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Garmin Express deletes my activities (Forerunner 15)

Former Member over 10 years ago

This has happened twice now:

I do some exercise and confirm it's been recorded on the watch. I upload to Garmin Connect via Garmin Express and all seems fine. I go to Garmin Connect to view my activity and see there are no new activities added. I check the watch and not only the latest activity is missing but a few earlier ones (which are actually on Garmin Connect) as well!

This is terrible! I'm doing a strict routine and need to show my coach my progress and now twice I have lost my activities!

Please can you explain what is going on!?!

0 Former Member over 10 years ago

Do you have the option under 'Devices' down the bottom to disable deletion of data after sync? If so, uncheck it. I am having the opposite problem, lol.