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Garmin Express Mac Version fails to install Updates 2015

Former Member over 10 years ago

I have Nuvi 2597 LMT , lifetime updates available. The Garmin Express app sees the device connected. Is telling me the device got updates, once the updates are ready to install, and installation ready to proceed, those installation fails. Is keep telling me that there is no memory enough to install the 2015 maps. Garmin unit itself comes with 8GB memory and indeed there are only 260 mb free storage. The Unit got an external memory card of 8GB, and are available 7 GB. When installation of 2014 version maps has been proceed one year ago, there was no problem with maps installation. Need an advice. Thank You

Need to say that Garmin Nuvi 2597 LMT 8 GB internal memory, and memory card 8 GB. Memory card has been installed in the same day of purchase, and all prior installations/ updates were done with this card memory included

0 SUSSAMB over 10 years ago

Ensure Express is up to date. Then delete and re-add the device to Express. Now does it work? If not where does it fail and with what error message, if any?

http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={8a5f1480-ddf1-11e2-7dd9-000000000000}&kbName=garmin

0 EXPRESSCUSTOMERCARE over 10 years ago

adollce

We received a message that the instructions gave to you worked. I also checked your myGarmin account and show that the maps were indeed unlocked. I am assuming at this point your issue is resolved is this correct?

Mike