This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Error log from Garnin Express - Forerunner 310XT - OSX 10.9

Former Member
Former Member
Here is the error log from Garmin express failing to go beyond "Loading Data" Can anyone decipher what's going on?

2014-12-28 16.50.25 (GMT-05:00) | 2055 | I | Garmin Express Service 3.2.21.0 has started.
2014-12-28 16.50.26 (GMT-05:00) | 5123 | I | Loading devices
2014-12-28 16.50.26 (GMT-05:00) | 2055 | I | No server specified; using default
2014-12-28 16.50.27 (GMT-05:00) | 2055 | W | Error getting garage items: Error Domain=NSURLErrorDomain Code=-1004 "Could not connect to the server." UserInfo=0x7fd530691110 {NSUnderlyingError=0x7fd530534cd0 "Could not connect to the server.", NSErrorFailingURLStringKey=omt.garmin.com/.../AllContent, NSErrorFailingURLKey=omt.garmin.com/.../AllContent, NSLocalizedDescription=Could not connect to the server.}
2014-12-28 16.50.30 (GMT-05:00) | 2055 | I | Checking for application updates
2014-12-28 16.50.30 (GMT-05:00) | 2055 | E | ANALYTICS: Failed to send error report to server: Error Domain=NSURLErrorDomain Code=-1004 "Could not connect to the server." UserInfo=0x7fd5305419b0 {NSUnderlyingError=0x7fd530736d40 "Could not connect to the server.", NSErrorFailingURLStringKey=omt.garmin.com/.../ReportAnalyticEvent, NSErrorFailingURLKey=omt.garmin.com/.../ReportAnalyticEvent, NSLocalizedDescription=Could not connect to the server.}
2014-12-28 16.50.30 (GMT-05:00) | 2055 | W | Failed to get notifications from server: Error Domain=NSURLErrorDomain Code=-1004 "Could not connect to the server." UserInfo=0x7fd5306928d0 {NSUnderlyingError=0x7fd53041ab60 "Could not connect to the server.", NSErrorFailingURLStringKey=omt.garmin.com/.../GetNotifications, NSErrorFailingURLKey=omt.garmin.com/.../GetNotifications, NSLocalizedDescription=Could not connect to the server.}
2014-12-28 16.50.31 (GMT-05:00) | 26887 | I | ANT status stick:CONNECTED ping:0 state:Idle
2014-12-28 16.50.35 (GMT-05:00) | 2055 | I | Checking for application updates
2014-12-28 16.50.36 (GMT-05:00) | 26887 | I | ANT status stick:CONNECTED ping:0 state:Busy
2014-12-28 16.50.39 (GMT-05:00) | 2055 | W | Failed to get notifications from server: Error Domain=NSURLErrorDomain Code=-1004 "Could not connect to the server." UserInfo=0x7fd530650840 {NSUnderlyingError=0x7fd530534bc0 "Could not connect to the server.", NSErrorFailingURLStringKey=omt.garmin.com/.../GetNotifications, NSErrorFailingURLKey=omt.garmin.com/.../GetNotifications, NSLocalizedDescription=Could not connect to the server.}
2014-12-28 16.50.45 (GMT-05:00) | 5123 | I | ANT Search Found Device:
ANTDeviceIdentifier{ unitID:3886359600, model:Forerunner 310XT, manufacturerID:1, deviceType:1446, authenticationType:3, hasNewData:1, pairingStatus:0, softwarePartNumber:006-B1446-00 }
2014-12-28 16.50.45 (GMT-05:00) | 5123 | I | ANT enablePing: 1
2014-12-28 16.50.45 (GMT-05:00) | 2055 | W | Could not download info for device [3886359600]: Error Domain=NSURLErrorDomain Code=-1004 "Could not connect to the server." UserInfo=0x7fd530651a20 {NSUnderlyingError=0x7fd5328049d0 "Could not connect to the server.", NSErrorFailingURLStringKey=omt.garmin.com/.../GetUnitDisplayInfo, NSErrorFailingURLKey=omt.garmin.com/.../GetUnitDisplayInfo, NSLocalizedDescription=Could not connect to the server.}
2014-12-28 16.50.45 (GMT-05:00) | 2055 | W | Could not download manuals for device [3886359600]: Error Domain=NSURLErrorDomain Code=-1004 "Could not connect to the server." UserInfo=0x7fd530651a20 {NSUnderlyingError=0x7fd532805000 "Could not connect to the server.", NSErrorFailingURLStringKey=omt.garmin.com/.../GetUnitManuals, NSErrorFailingURLKey=omt.garmin.com/.../GetUnitManuals, NSLocalizedDescription=Could not connect to the server.}
2014-12-28 16.50.50 (GMT-05:00) | 5123 | I | ANT status stick:CONNECTED ping:1 state:Idle
2014-12-28 16.50.52 (GMT-05:00) | 2055 | I | Connection to client is broken.
2014-12-28 16.50.52 (GMT-05:00) | 2055 | E | ANALYTICS: Failed to send error report to server: Error Domain=NSURLErrorDomain Code=-1004 "Could not connect to the server." UserInfo=0x7fd53041a240 {NSUnderlyingError=0x7fd53052b010 "Could not connect to the server.", NSErrorFailingURLStringKey=omt.garmin.com/.../ReportAnalyticEvent, NSErrorFailingURLKey=omt.garmin.com/.../ReportAnalyticEvent, NSLocalizedDescription=Could not connect to the server.}
2014-12-28 16.51.32 (GMT-05:00) | 2055 | I | Volume mounted: file://localhost/Volumes/Ant%20Agent/
2014-12-28 17.09.30 (GMT-05:00) | 2055 | I | Garmin Express Service 3.2.8.0 has started.
2014-12-28 17.09.31 (GMT-05:00) | 5123 | I | Loading devices
2014-12-28 17.09.31 (GMT-05:00) | 2055 | I | No server specified; using default
2014-12-28 17.09.31 (GMT-05:00) | 2055 | W | Error getting garage items: Error Domain=NSURLErrorDomain Code=-1004 "Could not connect to the server." UserInfo=0x7ffd39d55f40 {NSUnderlyingError=0x7ffd39c5cb80 "Could not connect to the server.", NSErrorFailingURLStringKey=omt.garmin.com/.../AllContent, NSErrorFailingURLKey=omt.garmin.com/.../AllContent, NSLocalizedDescription=Could not connect to the server.}
2014-12-28 17.09.35 (GMT-05:00) | 2055 | I | Volume unmounted: file://localhost/Volumes/Ant%20Agent/
2014-12-28 17.09.35 (GMT-05:00) | 2055 | I | Volume unmounted: file://localhost/Volumes/Garmin%20Communicator%20Plugin/
2014-12-28 17.09.35 (GMT-05:00) | 2055 | I | Checking for application updates
2014-12-28 17.09.35 (GMT-05:00) | 2055 | E | ANALYTICS: Failed to send error report to server: Error Domain=NSURLErrorDomain Code=-1004 "Could not connect to the server." UserInfo=0x7ffd39c5cb00 {NSUnderlyingError=0x7ffd3c1046c0 "Could not connect to the server.", NSErrorFailingURLStringKey=omt.garmin.com/.../ReportAnalyticEvent, NSErrorFailingURLKey=omt.garmin.com/.../ReportAnalyticEvent, NSLocalizedDescription=Could not connect to the server.}
2014-12-28 17.09.35 (GMT-05:00) | 2055 | W | Failed to get notifications from server: Error Domain=NSURLErrorDomain Code=-1004 "Could not connect to the server." UserInfo=0x7ffd3c000e80 {NSUnderlyingError=0x7ffd39f19d70 "Could not connect to the server.", NSErrorFailingURLStringKey=omt.garmin.com/.../GetNotifications, NSErrorFailingURLKey=omt.garmin.com/.../GetNotifications, NSLocalizedDescription=Could not connect to the server.}
2014-12-28 17.09.35 (GMT-05:00) | 2055 | I | Volume unmounted: file://localhost/Volumes/Garmin%20Express%20%201/
2014-12-28 17.09.35 (GMT-05:00) | 2055 | I | Volume unmounted: file://localhost/Volumes/Garmin%20Express%20/
2014-12-28 17.09.36 (GMT-05:00) | 5123 | I | ANT status stick:CONNECTED ping:0 state:Idle
2014-12-28 17.09.36 (GMT-05:00) | 2055 | W | Failed to get notifications from server: Error Domain=NSURLErrorDomain Code=-1004 "Could not connect to the server." UserInfo=0x7ffd39f1a160 {NSUnderlyingError=0x7ffd39d60340 "Could not connect to the server.", NSErrorFailingURLStringKey=omt.garmin.com/.../GetNotifications, NSErrorFailingURLKey=omt.garmin.com/.../GetNotifications, NSLocalizedDescription=Could not connect to the server.}
2014-12-28 17.09.40 (GMT-05:00) | 2055 | I | Checking for application updates
2014-12-28 17.09.40 (GMT-05:00) | 2055 | I | Volume unmounted: file://localhost/Volumes/Garmin%20Map%20Update/
2014-12-28 17.09.41 (GMT-05:00) | 5123 | I | ANT setTime to 2014-12-28 22:09:41 +0000 with a 15-minute increment time zone offset of -20
2014-12-28 17.09.41 (GMT-05:00) | 5123 | W | ANT upload request failed: 0
2014-12-28 17.09.41 (GMT-05:00) | 5123 | W | ANT setTime: nil response
2014-12-28 17.09.46 (GMT-05:00) | 5123 | I | ANT status stick:CONNECTED ping:0 state:Busy
2014-12-28 17.09.58 (GMT-05:00) | 50699 | I | ANT Search Found Device:
ANTDeviceIdentifier{ unitID:3886359600, model:Forerunner 310XT, manufacturerID:1, deviceType:1446, needsAuthentication:0, authenticationType:3, hasNewData:1, pairingStatus:0, softwarePartNumber:006-B1446-00 }
2014-12-28 17.09.58 (GMT-05:00) | 50699 | I | ANT enablePing: 1
2014-12-28 17.09.58 (GMT-05:00) | 2055 | W | Could not download info for device [3886359600]: Error Domain=NSURLErrorDomain Code=-1004 "Could not connect to the server." UserInfo=0x7ffd3c2003e0 {NSUnderlyingError=0x7ffd39e27070 "Could not connect to the server.", NSErrorFailingURLStringKey=omt.garmin.com/.../GetUnitDisplayInfo, NSErrorFailingURLKey=omt.garmin.com/.../GetUnitDisplayInfo, NSLocalizedDescription=Could not connect to the server.}
2014-12-28 17.09.58 (GMT-05:00) | 2055 | W | Could not download manuals for device [3886359600]: Error Domain=NSURLErrorDomain Code=-1004 "Could not connect to the server." UserInfo=0x7ffd39d638a0 {NSUnderlyingError=0x7ffd39c5ce90 "Could not connect to the server.", NSErrorFailingURLStringKey=omt.garmin.com/.../GetUnitManuals, NSErrorFailingURLKey=omt.garmin.com/.../GetUnitManuals, NSLocalizedDescription=Could not connect to the server.}
  • [email protected]

    I believe I may responded to your post in another forum but I think I may have another solution now that I know what the result of the error is. If the steps in the other thread do not solve the problem, fully uninstall and reinstall Garmin Express by following the instructions in the FAQ below:
    How do I completely uninstall Garmin Express?

    If this does not solve the problem, it would be best to contact Product Support by phone.

    Jason
  • Former Member
    0 Former Member
    All I really needed was to be able to get the data off the device and upload it to Garmin connect. I was able to do that using ANTAgent, which downloads the .TCX to my computer. I then upload it manually to the website. Not as convinient as I would like, but works, so I'm happy.

    Other than the issues with Garmin Express, I am satisfied with the device. I worked flawlessly on my 50 mile, 6 hours long inline skate.