This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Express won't send new settings to device 310XT

Former Member over 10 years ago

I have no problem syncing my workouts recorded on the device to Garmin Express and Connect. That all works beautifully.

But i've changed my max Heart Rate on Garmin Express, click Send to Device, it says it is doing it, but it doesn't. I have 4 things queued on Connect (Personal Information, Default Heart Rate, Running HR and Cycling HR) that don;t go away. I click on Send Now and it says it's syncing, but it doesn't. It's frustrating.

I have tried deleting device from Garmin Express and reassociating, checking for updates etc. I'm sure it's something simple and would rather not update all my heart rate zones manually on the device.

0 Dr Phil over 10 years ago

Are you on the Modern Garmin Connect

0 EXPRESSCUSTOMERCARE over 10 years ago

brightonbomb

I just tested this with Express 3.2.25 on Mac OSX 10.10.1. In the Device-->User Settings menu in Modern Connect. I changed my weight and height, then modified my Heart Rate Zones for Running and clicked the Save button at the bottom of the page. 4 items appeared in the Sync menu on the left. Clicking Send Now opens Garmin Express. Express shows the 4 items to sync. The changes then showed up on my 310XT..

When you Sync, click the Show Details button to see the individual items "Waiting to Transfer".

What items does Express list to Sync?
Does the 310XT show the Transfer Data screen during the Sync?

Try removing all the items in the Sync menu and starting again.

Curt