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Garmin Forerunner 610 will not transfer data to Garmin Connect

Hi,

I find out that my Garmin Forerunner 610 don't transfer data anymore to GarminConnect although he is within 3meter of my Mac (running OS X Yosemite 10.10) and the ANT pugged in.

Is there a known issue ? I already deleted Garmin Express, downloaded and install it again but without any positive results.

Hopes anyone has a clue and can inform me with a solution

Update:
When I choose Synchronize now in Garmin Express he seems to synchronize. Last Synchronize date and time are updated.
Unfortunately when I look at GarminConnects website the last synchronize date and time are still Oktober 24.

regards,
Jeroen

0 EXPRESSCUSTOMERCARE over 10 years ago

jeroenkrijger

I have seen cases when after updating to 10.10 safari doesn't allow cookies. When this happens, you will be unable to sync. Ensure the date/time and timezone are correct and perform the following steps:

Open Safari
Click Safari in the menu bar
Click Preferences
Click Privacy
Select Always allow or Allow from websites I visit

Once that is done, attempt the sync again.

Albert

0 jeroenkrijger over 10 years ago

Hi Albert,

I saw a post today from Garmin on Facebook. That there where some problems this weekend. Problems solved now and indeed Data Transfer works again.

Thx for reply,
Jeroen