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Garmin Express - Hangs During Sync

Former Member over 11 years ago

I can't get my forerunner 15 to sync this morning. When I put in the cradle the garmin express app recognizes the device but does not auto sync. So, I press the sync button. It grays out, but the app just sits there - no indication that it is synching or anything else. If I look at the icon in the toolbar; it is pulsing like it is syncing, but the app never shows that it is syncing - the sync now button is grayed out.

Is the service down this morning?

0 Former Member over 11 years ago

I am having the same issue with my forerunner 15 today. It keeps getting hung up and then finally I get an "unknown error" message after a couple of minutes. I've tried to manually upload my run, but that is not working either. Any feeback/advice, Garmin?

0 GaryHawke over 11 years ago

I too have been having the same problem, what I have noticed it that the watch in the monitor folder is creating report files without me using the watch. At one point I have 10 reports to sync without having used the watch at all during the day.

0 Former Member over 11 years ago

I read somewhere that it is a time change problem on Garmin's end. Hopefully they will have it fixed soon.