This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

No problems uploading... until today!

Former Member over 11 years ago

I've been using Garmin Express with my Forerunner 410 for a few months now, with no problems (AFAIK). But this morning's latest run simply won't upload. I've told Garmin Express to "Sync Now," and it reports success... yet the latest run just isn't there. Yesterday everything was fine; now it's not. Very weird. Any idea what might be up?

—Matt

0 Former Member over 11 years ago

I have a brand new Garmin Forerunner 10 and it will not syns - it says unable to sync retry - Not impressed as its not a cheap watch :( Luckily I recorded the run on Strava too.

0 EXPRESSCUSTOMERCARE over 11 years ago

WORLDMATT

Did you hold the Lap/Reset button down after stopping the timer so the watch could reset and solidify the activity? Use the Force Send menu in Menu-->Settings-->ANT+-->Computer-->Force Send to force the activity to Express. Nothing has changed on Garmin's end that would hamper uploading activities through Express..

Curt

0 Former Member over 11 years ago

I am having a similar problem as WORLDMATT. The last weeks of activities have seemed to upload through ANT using the recently installed Garmin Express Sync function, but fail to show up on my activity list. Has any solution to this been found for WORLDMATT?

Regards,

John

0 EXPRESSCUSTOMERCARE over 11 years ago

JRANDALLZL

Try reauthorizing your Garmin Connect account through Garmin Express then send all the Activities again. In Express under the Device section, scroll down to the Garmin Connect Account. Click on Change Account and reenter your Garmin Connect credentials.

Send the Activities from the watch again or create a couple new 1 minute activities and let them sync.

Curt